Google Support Services

by Google Inc.
3.21.1 - Jul 9, 2023

Indulge in dedicated tech assistance, tailored just for you

Screenshots of Google Support Services

About Google Support Services

Title: Google Support Services: The Ultimate Remote Assistance Tool for Pixel and Nexus Users

Introduction:
Google Support Services is an official app designed to provide personalized assistance to Android users facing technical issues on their Pixel and Nexus devices. This unique application allows users to share their device's screen with a Google support center employee, who guides them through the troubleshooting process. In this article, we'll explore how Google Support Services empowers users to resolve problems remotely and free of charge, saving valuable time and effort.

Effortless Screen Sharing:
With Google Support Services installed on your Android device, getting help is just a few taps away. Users can seamlessly share their screens with a support assistant who can observe the device's activity in real-time. Though the assistant cannot take control of the device, they can provide step-by-step instructions for quick issue resolution. Moreover, users retain complete control over the process and can pause or stop screen sharing at any time.

Exclusive Compatibility:
Google Support Services comes pre-installed on all devices within the Pixel and Nexus product lines running Android 7.1.1 or higher. However, even if you have a different Android device, the app can still be manually installed on any system with Android 5.0 or later. This exclusive compatibility makes it accessible to a wide range of users, ensuring they can receive expert assistance regardless of their device model.

Professional Assistance at Your Fingertips:
For Pixel and Nexus users encountering technical challenges, Google Support Services is a game-changer. Instead of visiting a specialized store, this app connects users with skilled professionals who can diagnose and resolve issues remotely, all at no cost. By leveraging this service, users can save time and effort while ensuring their devices operate optimally.

Conclusion:
Google Support Services stands as a beacon of hope for Pixel and Nexus users grappling with technical problems. Its remote assistance capability enables users to receive personalized guidance from support center experts without leaving the comfort of their homes. By embracing this innovative tool, users can rest assured that their Android devices will be in good hands, and any issues will be swiftly addressed

More Information

  • Package Name

    com.google.android.apps.helprtc

  • Languages

  • Requires Android

    Android 5+ (Lollipop SDK 21)

  • Architecture

    arm64-v8a

  • Permissions

  • Signature

    e62e3afe36d0fbf3553d22a5330c2c4e42117be2